Why SERVPRO of Springfield/Greene County Should Be Your First Call in a Disaster

8/29/2024 (Permalink)

When disaster strikes, the aftermath can be overwhelming. Whether it's a fire, flood, or mold infestation, the damage to your home or business can leave you feeling uncertain and stressed. That's where SERVPRO of Springfield/Greene County comes in. Here’s why we should be your first call when disaster hits.

1. Rapid Response Time

When you’re dealing with an emergency, every second counts. SERVPRO of Springfield/Greene County understands the urgency and is committed to responding quickly. Our 24/7 availability ensures that we're there when you need us the most, minimizing damage and reducing the overall restoration costs.

2. Highly Trained Specialists

Our team is not just experienced—they're experts in the field. Every crew member at SERVPRO of Springfield/Greene County undergoes rigorous training in the latest restoration techniques. We stay ahead of the curve, ensuring that our methods are effective and up to industry standards. Whether it's water extraction, fire damage restoration, or mold remediation, you can trust that your property is in capable hands.

3. Advanced Technology and Techniques

We utilize state-of-the-art equipment and advanced techniques to restore your property to its pre-damage condition. From moisture detection tools to powerful drying equipment, our technology enables us to work efficiently and thoroughly, ensuring that no detail is overlooked.

4. Comprehensive Services

SERVPRO of Springfield/Greene County offers a wide range of services, making us a one-stop shop for all your restoration needs. Our services include:

• Water Damage Restoration: From burst pipes to flooding, we tackle water damage at its source, drying and restoring your property quickly.
• Fire and Smoke Damage Restoration: We handle everything from soot removal to odor elimination, ensuring your property is safe and habitable.
• Mold Remediation: Our team identifies and eliminates mold, preventing it from spreading and causing further damage.
• Storm Damage Restoration: We’re equipped to handle the aftermath of any storm, from minor repairs to major structural restorations.

5. Local Expertise with National Resources

As a locally owned and operated franchise, SERVPRO of Springfield/Greene County knows the unique challenges that come with our local environment. Our understanding of the local area allows us to provide personalized service with the backing of a nationally recognized brand. This means you get the best of both worlds: local expertise and the resources of a national leader in the restoration industry.

6. Commitment to Customer Satisfaction

At SERVPRO of Springfield/Greene County, we believe that the job isn’t done until our customers are satisfied. We work closely with you throughout the restoration process, keeping you informed and involved. Our goal is to make the process as smooth as possible, ensuring you’re comfortable every step of the way.

7. Insurance Expertise

Dealing with insurance claims can be a daunting task. Our team has extensive experience working with insurance companies, and we can assist you in navigating the claims process. We’ll work directly with your insurance adjuster to ensure that everything is documented properly, easing the burden on you.

8. Community Focus

We are proud to be part of the Ozarks community. We don’t just work here—we live here too. Our commitment to the community goes beyond restoration services; we actively participate in local events and support community initiatives. When you choose SERVPRO®, you’re choosing a company that cares about the well-being of our neighbors.

When disaster strikes, you need a trusted partner to help you get back on your feet.  With our rapid response, expert team, advanced technology, and commitment to customer satisfaction, you can rest assured that your property is in the best hands. Contact us today to learn more about how we can help you through any disaster, big or small

Choosing SERVPRO of Springfield Greene County for Your Restoration Needs in Southwest Missouri

8/24/2023 (Permalink)

When disaster strikes, whether it's a flood, fire, mold infestation, or any other unexpected event that damages your property, you need a reliable and efficient restoration service to help you get your life back on track. In Southwest Missouri, one name stands out in the restoration industry: SERVPRO of Springfield Greene County. With their unparalleled expertise, prompt response, and commitment to customer satisfaction, choosing SERVPRO is a decision you won't regret.

1. Local Expertise Matters

One of the key reasons to choose SERVPRO of Springfield Greene County for your restoration needs is their deep-rooted local expertise. Being based in the area, they have an intimate understanding of the unique challenges that properties in Southwest Missouri face. Whether it's dealing with the humid climate that can contribute to mold growth or addressing issues related to severe storms that are not uncommon in the region, their local knowledge ensures that your restoration needs will be handled with precision.

2. Rapid Response Time

Time is of the essence when it comes to property damage restoration. Delaying the restoration process can lead to further complications and increased costs. SERVPRO of Springfield Greene County is known for its rapid response time. Their 24/7 emergency services mean that you can count on them to be there whenever disaster strikes. Their quick arrival on the scene helps mitigate the damage and prevents it from worsening, ultimately saving you both time and money.

3. Comprehensive Restoration Services

From water damage restoration to fire damage cleanup, mold remediation, and more, SERVPRO of Springfield Greene County offers a wide range of comprehensive restoration services. Dealing with a single company that can handle various restoration needs simplifies the process and ensures that all aspects of the restoration are coordinated efficiently. This comprehensive approach guarantees that your property will be fully restored to its pre-damage condition.

4. Cutting-Edge Technology

In today's world, technology plays a crucial role in effective property damage restoration. SERVPRO of Springfield Greene County stays ahead of the curve by utilizing cutting-edge equipment and techniques in their restoration processes. This not only enhances the quality and speed of their work but also demonstrates their commitment to providing the best possible solutions for their clients.

5. Trained and Certified Professionals

Restoration requires specialized skills and knowledge. The team at SERVPRO of Springfield Greene County consists of trained and certified professionals who understand the intricacies of property damage restoration. Their expertise ensures that each restoration project is handled with precision, professionalism, and attention to detail.

6. Compassionate Customer Service

Experiencing property damage can be emotionally overwhelming. SERVPRO of Springfield Greene County not only restores properties but also provides compassionate customer service. They understand the stress that comes with such situations, and their friendly and empathetic approach helps ease your worries throughout the restoration process.

7. Community Engagement

SERVPRO of Springfield Greene County isn't just a restoration company; they're an active part of the community. Their commitment to Southwest Missouri goes beyond their services. Their involvement in local events and initiatives showcases their dedication to giving back to the community they serve.

In conclusion, when facing property damage restoration in Southwest Missouri, SERVPRO of Springfield Greene County is the clear choice. Their local expertise, rapid response, comprehensive services, advanced technology, skilled professionals, compassionate approach, and community engagement set them apart in the industry. With SERVPRO, you're not just hiring a restoration company – you're gaining a partner that will stand by you in times of crisis and help you rebuild your life and property with care and efficiency.

Employee Appreciation Day 2022

3/6/2022 (Permalink)

Employee Appreciation Day. If you are interested in a career at SERVPRO please sent your resume to the SERVPRO of Springfield/Greene County.

On Friday March 4^th SERVPRO of Springfield/Greene County held our Employee Appreciation Day in conjunction with our First Friday Breakfast.   It was a great time to show our employees how much we appreciate them, breakfast was served, and gifts were passed out. We wanted to take the time to tangibly show appreciation to our team that works hard day in and out 365 days a year at all times of the day and night.  SERVPRO of Springfield/Greene County production team is on an on-call rotation many times working long hours through the night after working a full day, especially during severe weather events that we have so often in Southwest Missouri.  These events not only affect our Production Team, but our Marketing, Office and Executive teams are always willing to step up, put some work boots on and get to work to help our customers anytime there is a need!  We are so blessed to have the team we do that make disasters, “Like it never even happened."

If you are interested in a career at SERVPRO please sent your resume to the SERVPRO of Springfield/Greene County.

SERVPRO of Springfield/Greene County first C.E. Class in New Office Expansion

3/3/2022 (Permalink)

SERVPRO of Springfield / Greene County is offering virtual and in-person options CE classes for 2022. Contact us today for more information.

Wednesday, March 2 was a special day for SERVPRO of Springfield / Greene County, we held our first Continuing Education class for Insurance Professionals in our new Office Expansion and Conference Room in Springfield, Missouri.  The three-hour class on Ethics was held for Insurance Professionals.  Instructor and owner David Bryngelson instructed the class, lunch and snacks were served.  After the class the attendees were taken on a tour of our facilities to explain what services we offer our customers.  SERVPRO of Springfield / Greene County has other classes scheduled this year. 

April 6 – Restorative Drying for Water Damage

October 5 – Restoring and Cleaning Smoke Damage

December 7 – Understanding Mold

SERVPRO of Springfield / Greene County is offering virtual and in-person options for these classes, in-person seating is very limited so contact our marketing department today if you are interested in signing up or need more information.   

Missouri Association of Manufacturers 2022 Conference and Tradeshow

2/16/2022 (Permalink)

The SERVPRO of Springfield/Greene County Marketing team attends the 2022 Missouri Association of Manufacturers Conference and Trade Show

SERVPRO of Springfield/Greene County recently partnered with 4 other franchises in the state to sponsor the 1^st Annual Missouri Association of Manufacturers Conference and Trade Show at the Oasis Convention Center in Springfield, MO.  The Missouri Association of Manufacturers is a non-profit, non-partisan organization comprised solely of Missouri Manufacturers. The keynote speaker for the convention this year was Missouri Lieutenant Governor Mike Kehoe.

Our SERVPRO team had a great time meeting manufacturers from all over the state and the Ken Lutgen, Marketing Director and Commercial Account Manager for SERVPRO of Kansas City Midtown represented us and spoke about preparedness and how SERVPRO can help them with their buildings if they should ever have a disaster hit their facility.  Breakout sessions included topics such as Operations, Logistics, Company Culture & Employee Motivation Strategies, Workforce Challenges and Solutions and Environment & Safety.  It was a great conference, and we look forward to partnering with the Missouri Association of Manufacturers again in the future.

Looking for an Experienced Home Construction & Restoration Professional?

2/2/2022 (Permalink)

SERVPRO of Springfield/Greene County is your one-stop shop for residential construction.

SERVPRO of Springfield/Greene County is your one-stop shop for residential construction. The very last thing you want to worry about when you need home restoration is contacting and managing multiple repair crews in your home, which can be time consuming, disorganized, and expensive. With one phone call, our highly skilled and trained professionals will oversee your project from start to finish. SERVPRO of Springfield/Greene County offers all services needed to get your home constructed. Our Construction Project Managers have over a 100 years of combined construction experience.  Our services include inspection, estimating, mitigation, restoration and reconstruction. Our team of experts are competent and experienced and believe in delivering quality workmanship. We’ll work with your insurance company to restore your home to help make it “Like it never even happened.” If you are in need of reconstruction services please call us at 417-865-7711 to schedule an appointment.

2021 SERVPRO Regional Marketing Symposium

1/11/2022 (Permalink)

The 2021 SERVPRO Missouri Marketing Symposium at Lake of the Ozarks, Missouri.

In November of 2021 our Sales and Marketing Manager, Katie Jackson, was one of five Missouri SERVPRO franchise marketing managers to host the first annual Missouri Marketing Symposium in Lake of the Ozarks. This event was just a dream we often joked about over our Zoom calls for other events we have worked on together.  We all felt like maybe other franchises might be able to benefit by collaborating with us as a group, so there the idea was born! We put our heads together to come up with our agenda and the planning began.

To start, we knew we wanted this event to be all about marketing and how to get the next job but also networking – growing your SERVPRO network is something all five of us believe in very strongly so we wanted that to be a focus as well. Once planning was done our one-and-a-half-day event turned into three days! We had over 65 marketing representatives, managers, and owners in attendance from all over the U.S., our furthest attendee came all the way from Southern California. All three days were packed with learning, open forums and discussions, socials, networking, and fun, so much fun! Before the symposium was even over, we were already talking about how to better our event for 2022.  So, stay tuned for 2022!! 

Continuing Education Classes for 2022

1/10/2022 (Permalink)

The 2022 CE Class Schedule for SERVPRO of Springfield/Greene County

We are excited to announce that C.E. Classes are back for 2022!  This year we are featuring a Hybrid class and will offer online classes and a small amount of in person seating in our new conference room facility located at 764 N Miller Road in Springfield, Missouri.  Our facility will be sanitized and ready for our C.E. Students.  The classes offered this year are Ethics, Restorative Drying for Water Damage, Cleaning & Restoring Smoke Damage, Understanding Mold in the Restoration Industry for a total of 9 C.E. Credits.  If you are an insurance professional and you are interested in attending these classes please contact us today at 417-865-7711 to reserve your spot, you can also visit our website for more information. 

SERVPRO Office Expansion Update

3/23/2021 (Permalink)

SERVPRO of Springfield/Greene County has begun the remodeling process of our current Water Damage Warehouse building in northwest Springfield.

SERVPRO of Springfield/Greene County has begun the remodeling process of our current Water Damage Warehouse building in northwest Springfield, our plan is to add more administrative office space for our ever growing office and marketing departments and remodel our current offices.  This warehouse is positioned across the street from our Contents and Cleaning Warehouse in Springfield and was purchased in 2018 to accommodate our operations as we had outgrown our current warehouse space.

This remodeling project will provide adequate space for our office and marketing operations staff.  Plans include a state of the art conference room, kitchen area, offices and work stations for our sales and marketing staff.  We are very excited about this remodeling addition and we know it will help us continue to better serve our customers.  

The Dos and Don’ts of Fire Damage Cleanup

3/2/2021 (Permalink)

Experiencing a fire in your Missouri home or business can be overwhelming, to say the least. But it’s vital that fire damage cleanup and the restoration process is begun as quickly as possible in order to get your life back to normal.

But do not attempt to do this on your own! You’ll need to rely on experts to handle the situation. There are specific steps the professionals know and will follow to restore your property and contents to their preloss condition.

Because of the seriousness of these situations, here is a list of dos and don’ts when it comes to fire damage restoration and smoke cleanup:

The Dos

· Make safety the priority. Even if the situation looks safe and clear to you, don’t enter a burned structure until a professional has informed you it’s safe to do so. Not only may the building be unstable, but fires can start again — even after they seem to be extinguished.

· Document, document, document. Take photos of the fire damage, save receipts, take notes of conversations and keep all email correspondence. These actions help when dealing with your insurance company.

· Call your insurance agent to initiate a fire damage assessment.

· Call your local restoration company, SERVPRO of Springfield / Greene County, to help with fire damage cleanup and repair.

· Limit movements inside the structure to keep soot particles from spreading.

· Change furnace filters.

· Cover dry furniture and upholstery with sheets.

· Weather permitting, open windows and doors for ventilation.

· Remove clothing and soft contents from the property and have it cleaned by SERVPRO professional fire damage restoration cleaners, not just a dry cleaner.

· Throw away all food and drink left after the fire.

The Don’ts

· Enter a building before the fire department gives you the green light, even if it looks safe.

· Start cleaning residue from walls, ceilings, and other surfaces. Everything has to be assessed by your insurer first.

· Walk on carpets or touch furnishings impacted by smoke residues or debris until they’re professionally cleaned.

· Eat food, including canned goods, that were exposed to heat or fire.

· Turn on utilities until professionally checked.

· Turn on, clean, or use any electronic equipment until professionally checked.

Smoke and soot residue left behind after fire damage can cause severe health effects if not handled correctly. Only trained experts with professional equipment that understand the complicated chemical interactions involved with soot and fire can ensure your fire damage restoration is done safely and thoroughly.

The best thing to do is get in touch with SERVPRO of Springfield / Greene County as soon as possible. We will assess your property and come up with a fire damage cleanup plan that includes:

· Securing your property to prevent further damage

· Removing damaged and unsalvageable items

· Cleaning, sanitizing, and deodorizing of your property and belongings

· Repairing or replacing all fire and smoke damaged areas of the structure

Our main goal at SERVPRO of Springfield / Greene County is to restore your property and make it “Like it never even happened.” As a locally owned and operated company, providing the best possible customer service is our business

Why Choose SERVPRO?

1/22/2021 (Permalink)

Have you ever found yourself in the midst of a disaster in your business or home, whether it be fire, flood, plumbing or appliance malfunction or reconstruction you might wonder what to do, who do you call? There are many restoration companies you could call we are here to tell you SERVPRO of Springfield/Greene County is one of the best in southwest Missouri.  We have been serving the Springfield area since 1985, we are locally owned, family owned business.   We have over 36 years of experience, highly trained certified technicians that are available 24 hours a day, we are a trusted leader in the restoration industry. If you don’t believe SERVPRO is the best check it out these testimonials left by some of our very own customers!

The 5 women that came to clean our house after a propane fireplace malfunction left the inside of our home covered in soot were quick, efficient and hardworking. This is truly a group of professionals and I would recommend them to anyone needing a service like theirs! They showed up when they said they would, and quickly cleaned, paying very close attention to detail. They left no crack or crevice untouched!

— Artie S. in Springfield, MO

Following a fire at our church facility, we lost our entire kid's wing. SERVPRO was there before the fire was put out. They assessed the damage and went right to work. They worked alongside our insurance, guided us in inventory, and even pulled a few strings with their contacts to get us a secondary location for our programs before Sunday. We always felt in the loop and are grateful for their service. Not sure how we could of done it without them.

— Daine in Springfield, MO

SERVPRO responded quickly to my call and came to inspect our facility. A plan of action was developed in conjunction with an air quality specialist. They worked around my schedule for repairs and there was always someone available to answer the phone or questions. The employees were polite and did an excellent job of explaining the steps they were taking. I would highly recommend SERVPRO to anyone out there. DAN - you were GREAT to work with!

— Allison P in Hurley, MO

I want to thank all of you for the excellent work you did at my home after the flooding we had here! John was very professional, prompt and helpful through the whole process, and I felt in good hands as soon as he walked through my door! Everyone I had dealings with through this mess was understanding and efficient also! Now that it is all over, it really is "Like it never even happened." So your team has really lived up to your company standards.

— Clint in Springfield, MO

I'm writing this very deserving review for SERVPRO  and crew of contractors used in rebuilding our basement. We had recently had a sewer line backup into our basement and pretty much destroyed half of it.

In addition, I had just broken by leg and was in no shape to do anything but try to work with a contractor over the phone to coordinate the remodeling process. Darrel came by the house and worked up the remodel estimate and initiated the next steps, by working directly for me and with one of the insurance adjuster. The timing of this event could not have happened at a worse time. I had company flying in from CA and they were planning to stay at our home for a week. They were scheduled to arrive in 3 weeks. Darrel said he could get the work done in 2 weeks, subject to the insurance company’s approval. Fast forward to insurance approval, Darrel’s team started and finished the project in 8 days. The performance by the entire team coordinated by Darrel was outstanding in every regard.

I appreciated their professionalism, sensitivity to our needs, and their desire to achieve completion the project on time and within budget!

Lonnie S – Springfield

If you find your business or home is in need of a restoration and clean-up company do yourself a favor and call SERVPRO of Springfield/Greene County today!

How to Keep Your Southwest Missouri Workspace Clean and COVID-19 Free

1/4/2021 (Permalink)

To many, their Greene County area workplace becomes a second home. Since so much time is spent there, most try to make it comfortable. Perhaps a bit too comfortable. Many have never developed good cleaning and decluttering habits at home and so transfer those behaviors to their work area. These habits can be very unhealthy in a number of ways.

For one thing, researchers at Florida State University conducted a study of over 4,900 adults across the U.S. to try and understand how their work environment affected them long-term. A major finding is that those working in dirty surroundingshad a steeper cognitive decline than their tidier counterparts. And according to a study by Brother, 40% of survey participants said a messy workspace actually causes them to be less productive. Besides clutter promoting procrastination, having to clean it up later takes time away from important work.

But today, there’s an even more serious reason why your Greene County workplace should be kept clean. A dirty desk could result in serious health issues.

According to research by the University of Arizona, desks aresome of the dirtiest and most germ-ridden surfaces we come into contact with. The average office keyboard and mouse can contain as much as 400 times more germs and bacteria than a toilet seat! And those germs could now contain the COVID-19  virus. So, for as long as the COVID-19 pandemic lasts, keeping a clean and tidy workstation has taken on elevated importance. New and enhanced sanitization measures will be needed to help prevent the spread of the disease in the workplace. 

Best Practices to Keep Your Work Area Clean

First, unplug everything. Don’t just switch things off. Powered-down electronics usually carry a small standby current that could be dangerous or damaging if circuitry comes into contact with cleaning fluids. It’s also easier to move stuff around if it’s not plugged in.

Next, clean with antibacterial disinfectant wipes the items you touch the most, such as your phone, pens, staplers, scissors, calculators, and tape dispensers, then remove them off your workspace. Afterwards, use disinfectant wipes to clean the entiredesk surface, making sure to pay particular attention to the areasthat you touch most often, such as edges and the areas surrounding the keyboard. For effective disinfecting, let surfaces dry out for around five minutes.

Computer screens bear the brunt of coughs, sneezes and just plain being breathed on, so they need to be cleaned but will require a little more care and attention than other items on your desk. As a rule, don’t apply cleaning products directly to the display as they can cause damage, clouding, and discoloration. To clean and kill the COVID-19 virus, wipe it down with a damp (not dripping wet) microfiber cloth with a 70% isopropyl alcohol solution. Avoid using paper towels or rougher types of cleaning cloths as they may scratch or dull the screen.

If you’re using your workspace every day, try to thoroughly clean and disinfect it once every two weeks. Between these deeper cleanings, focus on sanitizing high-touch points such as desk phones, keyboards, and mice once a day.

If you’re an employer, encourage employees and housekeeping staff to regularly clean all frequently touched surfaces in the workplace, such as keyboards, desks, countertops, light switchesand doorknobs. Provide disposable wipes so that workers can easily wipe down those commonly used surfaces.

SERVPRO of Springfield / Greene County provides cleaning and decontamination services to commercial and residential properties throughout Southwest Missouri. If you believe your facility has been exposed to COVID-19, call us immediately for a thorough cleaning and disinfection to protect you and your employees and so that the disruption to your business is as minimal as possible.

How to Tell Whether it’s COVID-19 or Flu

10/12/2020 (Permalink)

Remember when a cough was just a cough? Most of the time it still is. After all, a cough is just your body's way of responding when something irritates your throat or airways. Thus, an occasional cough is normal and healthy.

But what if your cough persists? Then it could be from one of the seasonal allergies we suffer from in Missouri like ragweed. But if you’re also suffering from a stuffy nose, achiness, maybe a sore throat and the beginning of a fever, then they could be signs of flu. But they’re also indicators of a COVID-19 infection. So how can you tell the difference?

First of all, don’t panic. COVID-19 and influenza have many overlapping signs and ailments, ranging from no symptoms (asymptomatic) to severe symptoms. Some of the common conditions that COVID-19 and flu share include:

• Fever or feeling feverish/chills
• Cough
• Shortness of breath or difficulty breathing
• Fatigue
• Sore throat
• Runny or stuffy nose
• Muscle pain or body aches
• Headache

Flu viruses can cause mild to severe illnesses, including those listed above. If you don't have a fever and your eyes aren't itchy, it's probably the common cold, not COVID-19. Flu symptoms usually appear from one to four days after exposure.

COVID-19 appears to be more contagious and to spread more quickly than the flu. With it you may experience loss of taste or smell and its symptoms usually appear two to 14 days after exposure. Be alert for emergency warning signs* for COVID-19. If someone shows any of these indicators, seek emergency medical care immediately:

• Trouble breathing
• Persistent pain or pressure in the chest
• Confusion
• Inability to wake or stay awake
• Bluish lips or face

The only positive way to know whether you have COVID-19 or flu is to be tested by a healthcare provider. You can discuss your symptoms with them to determine if you meet the criteria for testing.

Getting a yearly flu vaccine is the best way to prevent infection with influenza. They’re usually available each year in the fall. During the COVID-19 pandemic, it’s even more important to be vaccinated against the flu to avoid a mistaken diagnosis of COVID-19 and preserve healthcare resources. And there is no evidence that getting a flu vaccine increases the risk of getting COVID-19.

Your best protections against COVID-19 and influenza are to follow the guidelines provided by the CDC – wash your hands, wear a mask, and stay at least six feet apart. Keeping your Missouri home and work areas clean and regularly disinfected are also a huge step in staying healthy. SERVPRO of Springfield / Greene County can assist you with that with our Certified: SERVPRO Cleaned program. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses, public spaces and homes in the communities we serve. Call us today at (417) 865-7711 for any questions you may have.

*This list does not include all potential symptoms. Please call your medical provider for any other conditions that are severe or are troubling you.

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Springfield/Greene County, 417-865-7711

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

CE Classes Offerings 2020

1/23/2020 (Permalink)

SERVPRO of Springfield/Greene County recent Continuing Education Class

Are you in the insurance industry and need continuing education credit hours?  SERVPRO of Springfield/Greene County is offering credited course hours for insurance agents, insurance adjusters, and staff.  These programs are designed to improve knowledge of emergency mitigation. 

We are excited to be offering 23 credit hours this year at no cost to the attendee. This years course topics include; Biohazard, Restoring Contaminated Buildings, Property Fire Damage Restoration, Ethics, Understanding Mold in the Restoration Industry and a new class this year Restorative Drying for Water Damage.

Each class is designed to provide you with information to better service your customer, we provide lunch for free and informational folders with class outlines.  Class times range from 2 hours to 4 hours, with breaks built in and question and answer time.  Anyone is welcomed to attend our classes.  Our classes are taught by our very own SERVPRO CE Instructors David Bryngelson and Travis Auvil.    See our class list below and if you have any questions please feel free to contact your SERVPRO Marketing Representative at 417-865-7711.

SERVPRO of Springfield/Greene County Continuing Education Classes for 2020

• February 25, 2020

Biohazard – 9:00AM – 11:00 AM

Restoring Contaminated Buildings – 11:30 AM – 1:30 PM

• April 7, 2020

Property Fire Damage Restoration 8:30 AM – 12:30 PM

• June 2, 2020

Restorative Drying for Water Damage 8:30 AM– 12:30 PM

• August 4, 2020

Ethics 9:00 AM – 12:00 PM

• October 6, 2020

Understanding Mold in the Restoration Industry 8:30 AM – 12:30 PM

• December 1, 2020

Property Fire Damage Restoration 8:30 AM – 12:30 PM

6 Important Tips to Remember When you have a Water Damage

1/15/2020 (Permalink)

Water spots caused from a recent storm.

1. Act quickly The severity of damage escalates the longer water sits and building components and contents stay wet, so time is of the essence in the aftermath of a flood. In fact, mold will grow within 48-72 hours, so aim to start removing water and drying the environment within 48 hours. 

2. Ventilate affected areas to prevent mold growth Mold loves moisture and organic materials such as paper or particleboard. 

3. Assess damage to items and materials.   The type of water absorbed by items, such as rainwater, water from broken pipes, contaminated river water or bacteria-filled sewage. 

4. Expose pockets of saturation hidden and concealed pockets of saturation need to be opened for cleaning and drying. Layers between building materials hold water that must be discovered and removed or dried.  Wet carpets can usually be dried by professionals with the right equipment, but carpet padding, which is like a big sponge, should be discarded.

5. Clean Conduct a thorough cleaning. After a thorough cleaning of salvageable materials, a disinfectant solution may need to be applied in case of harmful bacteria from sewage, river water debris or even standing water that has gone bad.

6. Confirm drying before reconstruction In order to prevent dry rot and structural damage, it’s important not to reconstruct or cover wood and other wet materials until the moisture content has been adequately reduced.

When severe storms and flooding hit your Springfield home, SERVPRO of Springfield / Greene County is here to help.  Our highly trained staff is available and ready to answer your call and respond immediately 24 hours a day, 7 days a week.  If your property has been damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property properly. We specialize in water damage restoration and have extensive water damage restoration training. Our process emphasizes regular monitoring and documentation of the drying process from beginning to end and ensure your property is back to normal. 

Have Water or Flood Damage?
Call Us Today – (417) 865-7711

After a Fire: The Importance of Contents Management

1/15/2020 (Permalink)

The SERVPRO of Springfield/Greene County contents management team. Front to Back, Clara, Leah and Emily (missing Lynsey)

Have you ever wondered what happens to the contents of a property after a devastating fire loss? Some items are damaged beyond help but what about those items that are not?   It can be a very overwhelming and emotional time.  There are several phases of restoring a fire damaged property, these include: Mitigation, Contents Management, cleaning, deodorizing and reconstruction.  In this blog we will focus on Contents Management.  The SERVPRO of Springfield/Greene County Contents Manager will come to your property and help you walk through this process, you might be surprised what items can be restored through the cleaning and deodorization process.

 Our team starts by assessing the scope of the work needed, prioritize items that need immediate restorative action.  Items like clothing, sentimental objects, valuables, etc. are usually addressed quickly to prevent further damage.  Once those items are removed our team gets to work on other items.    Our contents management team brings all the supplies needed to your property such as boxes, tape and bubble wrap and then carefully packs away your items safe and ready for transport.   They will also utilize our Content Management packout software which prints individual QR Codes that have an itemized list of the contents in each box and also our customers name and information to keep things organized.  Once the boxes are transported back to our cleaning facility they are carefully unloaded one box at a time and the cleaning and deodorizing process begins.  Some items go into our ozone chamber room white other items are restored with our cutting edge Fireline system which uses ultrasonic submersion tanks and dryers.

 Once the contents are cleaned and deodorized they are packed again in clean packing materials and stored in vaults in our warehouse until needed. 

SERVPRO of Springfield/Greene County has the knowledge and experience to help you through this process, we would be happy to answer any questions you have regarding this process, you can contact us at 417-865-7711, we are Here to Help.

SERVPRO of Springfield/Greene County Annual Golf Tournament

10/2/2019 (Permalink)

Golfers ready to go at the SERVPRO of Springfield / Greene County Customer Appreciation Tournament

We enjoyed a beautiful day at Millwood Golf & Racquet Club on September 9, 2019 for our Annual Customer Appreciation Tournament, benefiting 100 Fold.   We had 104 golfers join us for a 4 man scramble.  Over $2900 was raised for 100 Fold,  these funds will be used to help around 30 - 50  families in our Ozarks community. We would like to thank our sponsors, Colton's Steakhouse, Chick-fil-A on South Glenstone Avenue, Dominos Pizza, Sports Clips,  Golden Corral and Wireless Trendz and around 26 area Golf and Country Clubs that donated rounds of golf to each player that participated.  We would like to thank Eldon Combs from the Eldon Combs Trivia Show for helping us host our tournament and also a big thank you to Millwood Golf & Racquet Club for taking great care of our golfers. Also last but certainly not least a big thank you to our marketing staff who worked hard to help make our tournament a huge success.  

Why Pipes Freeze and How to Stop it From Happening to You

1/7/2019 (Permalink)

Freezing water from broken pipes

About the only time you want to hear the sounds of snap, crackle and pop is from a fireplace or your breakfast cereal, but never from the water pipes in your home or business. And once one ruptures, it can release hundreds of gallons per hour, causing extensive water damage to your property. Unfortunately, SERVPRO of Nixa/Branson sees this happen all the time during the winter when pipes are allowed to freeze. But why do they break?

Water’s Weird Quality

Water reacts very differently from most other elements. When water cools, it contracts until it reaches approximately 40°F. After that, it expands slightly until it reaches the freezing point, when it then swells by about 9%. Since this is enough pressure to split open boulders, your pipes don’t stand a chance!

Recognize the Problem Areas

The pipes that are more likely to freeze are:

• Those exposed to severe cold, like outdoor hose spigots, swimming pool supply lines, and water sprinkler lines.

• Water pipes in unheated interior areas like basements, crawl spaces, attics, garages, or kitchen cabinets, especially those that aren’t insulated.

• Pipes that run along outside walls that have little or no insulation.

Nip It in the Bud                  

Before cold weather sets in, follow these suggestions to protect your pipes from freezing:

• Drain water from swimming pool and water sprinkler supply lines.

• Close inside valves that supply outdoor spigots, then open the spigots to let any remaining water drain out. Keep outside valves open so that any water left in the pipe can expand without breaking it.

• Add high R-value insulation to attics, basements and crawl spaces.

• Install "pipe sleeves" or wrap UL-listed "heat tape," "heat cable," or similar materials onto exposed water pipes.

• Keep garage doors closed if there’s a water supply line inside.

• Open kitchen and bathroom cabinets to let warmer air circulate around the plumbing.

• Once the temperature reaches 28°F outside, let water drip from both the cold and hot water faucets. This not only keeps water moving through the pipes but relieves built-up water pressure should they freeze.

• Keep the thermostat set to the same temperature day and night. A slightly higher electric bill costs less than a repair job on a broken pipe and subsequent water damage.

• If you’re a snowbird and will be gone for a while, leave the heat in your home set to no lower than 55°F.

Many times, a frozen pipe will burst in the middle of the night when it’s coldest. Unfortunately, that’s also the time you’re asleep and so you may not be aware of the problem until hours later, compounding the water damage and the cost to repair it. So do all you can to ensure that it doesn’t happen to you. But if it does, call SERVPRO of Nixa/Branson any time of the day or night and we’ll make it “Like it never even happened.” 

Our Story

12/11/2018 (Permalink)

The Bryngelson family officially opened SERVPRO of Springfield/Greene County in the spring of 1985.

In March of 1985 Harlin and LaJune Bryngelson relocated their family to Springfield, Missouri after the company Harlin worked for began restructuring.  Harlin and June had friends that had purchased a SERVPRO franchise in Northern Missouri and they quickly saw that this could be a good fit for them as well. The Bryngelsons officially opened their own SERVPRO franchise in Springfield in the spring of 1985.  Building a business from the ground up took sacrifice and hard work; working alongside of them were their children Donnae, Debbie, Daniel, David and son in law Brian Grimm.  Harlin and LaJune retired from SERVPRO in 1994 and Daniel, David and Brian took over ownership and operations and have since continued the legacy set forth by their parents. They also expanded their territory and added an additional franchise in Nixa/Branson in 2001 and additional office space in Branson in 2018. 

Since 1985 SERVPRO of Springfield/Greene County has been locally owned and operated and specializes in the cleanup and restoration of residential and commercial property across Southwest Missouri.  We strive to continue those traditions of excellence and to bring honesty and integrity and the values of our Christian faith into every aspect of our business.  We understand that fire and water damage can be disruptive and stressful, our goal is to minimize the stress and disruption these events may bring to your life.   We know the decision to bring someone into your home or business during and already stressful time can be a difficult one to make. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Employees

If you would like to schedule service for your home or business, please call today!

Preventing Frozen Pipes in your Springfield Home

11/29/2018 (Permalink)

If you find yourself with a broken pipe and the mess that sometimes comes with it do not hesitate to contact SERVPRO of Springfield/Greene County at 4

If you are like most of us, right now you are busy making preparations for the upcoming holidays.  With the hustle and bustle of the season it is easy to forget the extreme weather we are surely to experience soon.  Please remember to adequately prepare your home and property for the harsh winter months ahead, especially your pipes and water systems.

With these huge temperature drops water will freeze, when water freezes, it expands, this can mean trouble for your pipes. If the temperature of your pipes drops below 32 degrees, even for a very short amount of time, it can result in a broken pipe, this can cause water damage to your home. Take the following precautions now to avoid a major catastrophe in your home or property.

• If your home has a crawlspace close the vents and secure the crawlspace door. For extra precaution stuff insulation around all the openings.
• Make sure your pipes are well-insulated.
• Keep your garage door closed, especially if you have bathrooms, kitchens or laundry rooms in or around the garage walls.
• If your bathroom pipes run along an outside wall, keep the cabinet doors open to allow heat inside especially during particularly cold spells.
• Never turn off the heat when you leave home during the winter. Instead, set the temperature to at least 55 degrees F.

Outside Your Home

• Disconnect and store garden hoses. If your home has a separate shut-off for external faucets, turn it off and drain the water from those faucets.
• Know where your main waterline shut-off is before a problem arises.

 Here are some signs you have frozen pipes.

• You turn on the faucet but nothing comes out.
• You turn on the faucet and just a slight trickle comes out.
• Frost is visible on the pipe.
• The water is turned off but you hear rushing water. This could be a sign that you have a leak somewhere. You should turn off the main waterline immediately and investigate.

Hopefully these tips will help you prepare your home for the extreme temperature drops we see in the Springfield area.  If you find yourself with a broken pipe and the mess that sometimes comes with it do not hesitate to contact SERVPRO of Springfield/Greene County at 417-865-7711.  When you are dealing with water damage, immediate action is crucial.  A delay of just a few hours can greatly increase the severity of the water damage.  We are available 24 hours a day 7 days a week for water emergencies, large or small.   Our fully trained staff has extensive cleaning and restoration experience to get your property back “like it never even happened”.

Had a Disaster? How to Choose the Right Restoration Company

11/5/2018 (Permalink)

SERVPRO of Springfield/Greene County, we are here to make your disaster "Like it never even happened."

Disasters are devastating. Whether caused by water, fire, or storms, they can turn your world upside down in a matter of moments. Even the strongest of us can feel helpless, not knowing where to turn after a catastrophe. But fortunately for you, SERVPRO of Springfield / Greene County is nearby and stands ready to help you.

But why SERVPRO? After all, there are other companies who make the same claims. Why not just pick one out of a hat? Consider this: if you have to undergo surgery due to a dangerous and life-threatening condition, wouldn’t you insist on having a surgeon with extensive training, years of experience, and a sterling reputation to get you back to good health? Well, your property is probably the biggest investment you’ll make in your lifetime, so it’s also very important to have a company with the knowledge, experience and reputation you can trust to return your property to its preloss condition or better and so make your disaster "Like it never even happened."

Three of the Best Reasons to Use SERVPRO of Springfield / Greene County

1. Training – We never stop learning and honing our skills. We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup and restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Additionally, our industry professionals regularly attend SERVPRO continuing education classes.
2. Equipment – We use the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more. During the past few years, there’s been a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Springfield / Greene County to restore your property quickly, reliably, and more effectively.
3. Experience – SERVPRO is not some fly-by-night type of company. They started over 50 years ago and currently have over 1,700 franchises nationwide. Your very own SERVPRO of Springfield / Greene County is proud to have been in business itself for 33 years! The extensive knowledge we’ve gained during that time makes us the go-to disaster restoration company to call. Our experience will enhance your experience with us!

We sincerely hope that you’ll never be in a situation where you need to call a disaster restoration company. But if you do, give us a shout and we’ll make the event as painless as possible.

Had a Disaster? How to Choose the Right Restoration Company

11/5/2018 (Permalink)

SERVPRO of Nixa / Branson, we are here to make your disaster "Like it never even happened."

Disasters are devastating. Whether caused by water, fire, or storms, they can turn your world upside down in a matter of moments. Even the strongest of us can feel helpless, not knowing where to turn after a catastrophe. But fortunately for you, SERVPRO of Nixa / Branson  is nearby and stands ready to help you.

But why SERVPRO? After all, there are other companies who make the same claims. Why not just pick one out of a hat? Consider this: if you have to undergo surgery due to a dangerous and life-threatening condition, wouldn’t you insist on having a surgeon with extensive training, years of experience, and a sterling reputation to get you back to good health? Well, your property is probably the biggest investment you’ll make in your lifetime, so it’s also very important to have a company with the knowledge, experience and reputation you can trust to return your property to its preloss condition or better and so make your disaster "Like it never even happened."

Three of the Best Reasons to Use SERVPRO of Nixa / Branson

1. Training – We never stop learning and honing our skills. We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup and restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. Additionally, our industry professionals regularly attend SERVPRO continuing education classes.
2. Equipment – We use the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more. During the past few years, there’s been a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Nixa / Branson to restore your property quickly, reliably, and more effectively.
3. Experience – SERVPRO is not some fly-by-night type of company. They started over 50 years ago and currently have over 1,700 franchises nationwide. Your very own SERVPRO of Nixa / Branson is proud to have been in business itself for 33 years! The extensive knowledge we’ve gained during that time makes us the go-to disaster restoration company to call. Our experience will enhance your experience with us!

We sincerely hope that you’ll never be in a situation where you need to call a disaster restoration company. But if you do, give us a shout and we’ll make the event as painless as possible.

When DIY is Not a Good Idea

9/20/2018 (Permalink)

Water Damage Springfield Missouri

Many people attempt to save money on the expense of water or mold damage restoration by skipping the process of hiring restoration professionals. Instead, they try to handle the tear-out and dry-out processes themselves. For many “minor” spills (those only involving a few gallons of water at most), this can be fine as long as the spill is cleaned up quickly and occurs well away from walls or other places where the moisture from the spill can reach a gap and seep into the subfloor.

But that kind of DIY is usually NAGI (not a good idea). Whenever there's a major amount of moisture damage, it's very important for a professional restoration service like SERVPRO of Springfield Greene County to be brought in to manage the dry-out process. Without the help of a trained and experienced expert, someone who attempts DIY moisture removal may miss pockets of moisture in the building, leading to:

• Damaged building infrastructure - moisture can seep into the structural materials behind the walls and under the floor, causing damage. But with proper dry-out and moisture remediation, much of the damage can be mitigated or even avoided.

• Warped flooring - when moisture seeps into subfloor materials, it can cause wooden boards to shift, bend, and cup. This creates an uneven floor and poses a safety risk to the building’s occupants.

• Mold growth - left unchecked, moisture trapped in a building can promote the growth of mold, particularly in cool, dark places such as basements and in-between walls. As any IAQ (Indoor Air Quality) Specialist can tell you, mold spores in the air pose a serious respiratory risk to children and people with respiratory conditions such as asthma.

As a general rule of thumb, if the water or mold damage to your home or business is severe enough to warrant an insurance claim, then you shouldn't try to handle the restoration process on your own. Damage that occurs as a result of DIY restoration efforts is typically not covered by insurance, and restoration work can be hazardous for those who haven't been trained for the risks associated with working with dirty water, mold, and water-damaged structures.

As a character of Clint Eastwood once said, “A man’s got to know his limitations.” So, if you don’t have experience making water or mold damage “Like it Never Even Happened”, then give SERVPRO of Springfield Greene County a call immediately!